Shipping Policy


Here at Calypso, we do offer local pick-up from our store Monday - Saturday from 10AM-6PM & Sunday 1PM-5PM! You will receive an email/text notification once your order is fulfilled and ready to be picked up. If you have placed a local pick-up order with us, we will hold it at the store for no longer than 60 days. Orders may take longer to process during the weekends, National Holidays, or football season.

Store Address:

513 E Maxwell Street 

Lexington, KY 40502


The shipping method you select during checkout will determine how fast your order arrives to you. 

All orders are processed and shipped from our store within 2 business days. At Calypso, orders that are shipped through Standard Shipping will arrive within 3-5 business days after they leave our store (depending on the delivery location). The Express Shipping option allows for all orders to be delivered within 2-3 business days. 

Due to shoes requiring larger packaging needs, we offer a flat rate shoe shipping cost of $7.95 that will allow the package to arrive within 2-6 business days (depending on the delivery location). 

Please note: Shipping costs WILL NOT be refunded on returned items.


Orders are quickly processed and sent from our store in Lexington, KY within 2 business days. You will receive an email/text notification with a tracking number once your item has shipped. You are responsible for entering your correct shipping address when you place your order. Please note that delivery times do not include additional delays due to weather, weekend delivery, or delays due to major holidays. National Holidays may cause a slight delay in packages being delivered. 

If you have specific shipping inquiries please contact us at OR (859) 225-3810